Sky Ledge Docs
  • Welcome
  • Getting Started
    • Creating Your Account
    • Sky Ledge API - Quick start
    • Developer Guide
      • Creating A Control Room
      • Creating Event Types
      • Creating Events (aka Alerts or Notifications)
      • Creating Asset Types
      • Linking Asset Types to a Control Room
      • Creating Assets
      • Creating and Tracking a Metric
      • Future Updates
  • Fundamentals
    • Launchpad
    • Control Rooms
    • Assets
    • Events
    • Places
    • Cycles
    • Widgets
  • API Docs
  • Client Libraries
    • NodeJs
  • Community
    • Where to find us
  • Knowledge Base
    • Articles
      • What is a LaunchPad
      • What is a Control Room
      • How to use the maps controls and layers options
      • Map marker explained
      • Navigating your profile
      • What is an Event
      • What is an Event Type
      • Exploring the event stream
      • Event Stream Filtering
      • What is an Asset
      • What are asset types
      • Understanding Focus Mode
      • Navigating Asset List Mode
      • Table column selection
      • Asset metrics
      • What is a place
      • Searching and Creating a Place
      • Getting Started with Place Notifications
      • Places and how to use the gatehouse report
      • How to use the Event Report (Top-down Investigations Module)
      • What is a Task
      • How to process a task
      • Task Notifications
      • How to invite a work colleague
      • How to submit an awesome ticket
      • Understanding Your Weekly Email Reports
      • Knowledge Base Template
    • What's New
    • Archived - What's News
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  1. Knowledge Base

What's New

May 2025

Creating Places Just Got Easier

The workflow for creating Places and Geofences has been redesigned from the ground up. It’s now faster, more intuitive, and helps prevent errors. Whether you’re new to the platform or managing your fleet every day, you’ll find it quicker to set up Places and get the insights you need.

Additionally, when creating a brand-new Place type, like yards or customer sites, you can now choose custom icons to make it easier to spot these locations at a glance.

This update means you’ll be able to identify operational issues more easily via the place insights module and take proactive action, and get even more value out of the platform.

April 2025

Introducing Your New Fleet Operations Dashboard

Managing a fleet across diverse regions is complex, but getting the insights you need shouldn’t be. Our new dashboard gives you a real-time, high-level view of fleet and asset health so you can make faster, more confident decisions.

Key benefits:

  • Instant Insights: Get a snapshot of fleet performance without manual data gathering.

  • Early Issue Detection: Spot and resolve problems before they escalate.

  • Smarter Operations: Use data-backed analytics to optimise asset utilisation and reduce costs.

Designed with busy fleet managers in mind, this tool integrates seamlessly with your existing platform and starts delivering value immediately.

Check it out today and take the first step towards more efficient, stress-free operations.

New map markers = less guesswork, faster decisions

We’ve updated the asset map markers to make it easier for you to see what your vehicles are doing at a glance. These colour-coded markers show the current status of each vehicle on the map, so you can quickly spot who’s on the move, idling, parked, or offline.

Here’s a quick rundown of what each colour means:

🟢 Moving (Green)

This means the vehicle is on and currently driving. You’ll also see an arrow showing which direction it’s going—handy when you’re checking if it’s heading up or down a highway or on its way to the next stop.

🟠 Idling (Orange)

The engine’s on, but the vehicle isn’t moving. This could be a driver waiting at a site, stuck in traffic, or just letting the engine run. Keeping an eye on idle time can help with fuel management and spotting delays.

⚪ Stationary (White)

The vehicle’s engine is off and not going anywhere. It’s most likely parked—maybe at a yard, warehouse, or rest stop.

🔴 Inactive (Red)

This one’s important—it means the vehicle hasn’t checked in for more than 48 hours. That could be because it’s off the road in a parking garage, the tracking device has an issue, or it’s out of signal. Worth following up if you see red.

See what each vehicle’s doing at a glance — no clicks, no confusion.

March 2025

Smarter Place Tables for Faster Navigation

We’ve made key improvements to the Place Table, enhancing its functionality to help you find and manage locations more efficiently.

With the introduction of category-based tabs, you can now quickly filter and organize places by type, making it easier to identify key locations and apply operational rules.

How It Works:

  • Tabs group related places together, allowing for faster navigation and better organization.

  • For example, if you’re managing a control room with hundreds of locations, simply click the Customer tab to view only customer places—eliminating the need to sift through unrelated entries.

  • The search function continues to work across all tabs as before.

  • Need to search everything at once? The All Places tab is still available.

This update streamlines workflows, improves visibility, and makes managing places more intuitive.

Real-Time Speeding Notifications

Ever wanted to know the moment one of your drivers is speeding? Now you can!

We’re excited to introduce Speeding Notifications, a new feature that lets you receive real-time alerts whenever a speeding event occurs.

How to Enable Speeding Notifications:

1. Navigate to the Report/Event Report on the left-hand menu.

That’s it! Once enabled, you’ll receive instant alerts on your phone whenever a speeding event is recorded.

Stay informed, improve safety, and take action in real time.

Protect Sensitive Data with Task Agent Role

We are pleased to introduce the latest update to our platform, driven by your valuable feedback! The new Task Agent role is now live, delivering enhanced security and more precise access control for your operations.

Enhanced Security & Privacy: The Task Agent role restricts user access to the Task Module, preventing visibility of sensitive real-time or historical asset location data. This reduces security risks and helps safeguard your organisation’s critical information.

Simplified Role Management: Admins can now assign, update, or invite users as Task Agents directly through the control room UI, making it easy to manage access permissions without disrupting workflows.

Compliance-Ready Access Controls: This update helps your organisation meet security and privacy requirements by enforcing strict, module-specific access restrictions, giving you confidence that sensitive data remains protected.

These enhancements are designed to give you greater control, improve security, and make managing access more flexible.

Thank you for your continued feedback and support!

February 2025

Stay connected with your fleet like never before!

You can now receive real-time push notifications directly on your mobile device. Get instant updates on asset movements and key events—anytime, anywhere.

  • Choose email, push notification, or both

  • Make faster, informed decisions on the go

  • Stay flexible and unleashed from your desk

Personalised User Preferences!

Based on your valuable feedback, we’ve enhanced the platform to remember your personal preference settings. For example, if you switch the map view to satellite and navigate to the Places module, your settings will stay the same — even after logging out and back in. This update makes it easier to pick up right where you left off! Let us know if you have any questions or additional feedback.

Exciting enhancements to the map experience!

We've made some updates to the Sky Ledge platform to make navigation easier and asset tracking more intuitive. Starting today, you'll notice:

  • A cleaner, decluttered map for better visibility.

  • Fewer points of interest (businesses) to reduce distractions.

This is just the beginning! Over the next few weeks, we'll continue rolling out enhancements to help you quickly identify assets, track their movement, and see their direction more clearly.

January 2025

Mobile

We’re thrilled to announce the launch of our first-ever mobile application, designed to empower busy Fleet and Operations managers like you to take control of your assets—anytime, anywhere.

What’s New?

With this mobile release, managing your fleet has never been easier or more flexible. Key features include:

  • Real-Time Monitoring: Track asset locations, fuel levels, and movement status in the palm of your hand.

  • Activity Visibility: See where your assets are and what they’re doing at a glance.

  • Detailed Insights: Access asset overviews, including tasks, triggered events, and visitation history.

  • Enhanced Navigation: Quickly jump between control rooms for seamless fleet management.

Why This Matters

This release is designed to make you more productive and mobile. You can stay connected to your operations while on the go, freeing you from being tied to your desk and giving you greater flexibility in your day.

What’s Next?

In future updates, we’ll bring rule notifications directly to your mobile device, enabling alerts on asset movements, speeding incidents, and other fleet-related updates—keeping you informed without the need to check your screen constantly.

Re-Center Button for Easier Navigation

We’ve made it easier than ever to stay on track with our new Re-Center Button!

What does it do?

  • Lost on the map? With a single click, you can snap back to your asset’s location.

  • Real-time tracking made simple: Keep the map aligned with the asset’s current movement in real-time.

How to use it:

  1. Select the asset you want to track.

  2. Click the Re-Center icon on the asset bar to refocus the map on its location.

Enjoy a smoother navigation experience today!

December 2024

Task Notifications for Fleet Managers

We are excited to introduce our platform's new feature: Task Notifications for Managers and Operators of the platform

What's New? With a simple toggle, you will now have the option of receiving email notifications whenever a new task is assigned to you. These emails will list multiple tasks, each with an individual link, making it easy to view and action them directly from the email.

How Does This Help? This feature streamlines your workflow by eliminating the need to log into the platform constantly to check for new tasks. You can manage your day more efficiently with all the necessary information delivered straight to your inbox.

How to Activate Notifications? Activating task notifications is quick and easy:

  1. Navigate to the My Task module.

  2. Go to either Document Renewals or Service Maintenance Tasks.

  3. Click on the toggle labelled Task Notifications.

Stay on top of your tasks effortlessly with our new notification system!

October 2024

Place Notifications:

No more constant map monitoring! We’re excited to introduce a powerful feature that lets you step away from the monitor and get notified when assets enter or exit specific locations.

With just a few clicks, you'll stay on top of your fleet's movements, freeing you up to focus on more important tasks. To prevent spamming your email, each alert is set up for single-use only and archived after it is triggered.

Key Features:

  • Quick Setup: Easily create and manage rules for specific places.

  • Instant Alerts: Get email notifications for asset movements.

Stay Focused: Stay on top of your asset movements without constantly staring at a monitor.

September 2024

Introducing Place Insights: Streamlining Place Creation for Better Fleet Management

Why We're Making This Change

Feedback from you highlighted significant friction in creating a place via the Sky Ledge platform, which resulted in the underutilisation of the feature. Many users expressed that the process of finding a location, such as a remote service station, to create a place was cumbersome and time-consuming. With the introduction of the Place Insights module, you can easily create and start monitoring places for asset movement within.

Key Features

  1. Effortlessly Search: Finding and creating new places is now as simple as a few clicks—no more hassle with manually zooming into maps.

  2. Streamlined Place Creation: Our point-and-click interface allows you to quickly and easily create places with minimal effort.

  3. Enhanced Efficiency: We've reduced the time it takes to find existing places, ensuring that your fleet operations are smoother and more efficient.

  4. Start Monitoring Immediately: Once a place is created, you can begin monitoring it right away. This real-time functionality helps you stay on top of your fleet's movements and activities.

Get Started Today

Thank you for being a valued user of Sky Ledge. We continually strive to improve our platform based on your feedback. Stay tuned for more updates and features designed to help you get the most out of your fleet management experience.

August 2024

Place Insights

We are pleased to introduce the all-new Place Insights!

Place Insights is a heatmap that shows you:

  • Where your assets have been

  • How long they’ve stayed

  • Which locations are the busiest

  • Precise insights using filters

With Place Insights, you can:

  • Understand your assets better and spot trends

  • Make informed decisions and improve efficiency

  • Pick a new Place to monitor based on the insights provided

Try it out and see the difference it makes in your operations.

Asset selection and information within Asset Insights

We are pleased to introduce the latest update to our Asset Insights module, driven by your valuable feedback! The two most requested features are now live:

  • Seamless Asset Investigation: You can now change and investigate different assets within the module without closing windows or reloading, saving you time and keeping you focused on addressing the most pressing issues.

  • Enhanced Asset Snapshot: Instantly view critical asset details, including type, make, model, and even the driver’s name, directly within the module. This enhancement ensures you have all the information you need at a glance.

These improvements are designed to streamline your workflow and enhance your efficiency. Thank you for your continued feedback and support!

Dual Fuel Tank Insights

We are pleased to introduce new functionality to the Sky Ledge platform designed, to enhance fuel management. This update allows the platform to receive and analyse fuel sensor data from assets with multiple fuel tanks. Fleet and operations managers can now visualise fuel levels as a combined total or by individual tank, providing greater flexibility and insight. Additionally, the Sky Ledge fuel theft algorithm precisely analyses this data to detect even the smallest fuel theft events, ensuring enhanced security and operational efficiency.

July 2024

New Look asset overview with movement status

We are excited to announce an enhancement to the asset overview modal. We have transformed it into a sleek bar object, significantly simplifying the experience. Now, you can see the complete map with all the information needed at your fingertips, allowing for more streamlined and efficient interactions. The new bar provides the same valuable information in a compact and accessible format, improving functionality and aesthetics. Additionally, we have enhanced the ignition status feature to display the asset's speed when moving, idling, and when the engine is off, all within the new-look asset overview ribbon. You can always use the more options function to open the old asset overview screen if you need any additional information.

Last updated 13 days ago

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2. Click on the Speeding Limit tab.

3. On the right-hand side, toggle notifications ON.

For

For

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Andriod
Apple
Getting Started with Place Notifications